Privacy policy.

1. Who this policy applies to

This policy applies to the designbyhk website and enquiries made through its forms, email links and WhatsApp links. designbyhk is operated by Hadirah Khan in Malaysia.

2. Information you may provide

When you contact me, you may choose to provide your name, business name, contact details, the type of website help you need, budget information and project notes. Please do not send passwords, payment card details or other sensitive information through the website form.

3. How information is used

Information is used to respond to enquiries, understand project requirements, prepare quotations, communicate about work and provide the services you request. I do not sell your personal information.

4. WhatsApp, email and service providers

When you choose WhatsApp or email, your message is handled by that provider and may be subject to its own privacy policy. The website also uses Google Fonts, which may receive a request from your browser to deliver the selected fonts.

5. Retention

Information is kept only for as long as reasonably needed for the purpose it was collected, including responding to enquiries, managing a project, meeting legal or accounting obligations and resolving disputes.

6. Security

Reasonable care is taken to protect information from unauthorised access, loss, misuse or disclosure. No online transmission or storage method can be guaranteed to be completely secure.

7. Your choices and rights

Depending on the circumstances and applicable law, you may ask what personal information is held about you, request correction of inaccurate information, or ask for information to be deleted where there is no continuing reason to retain it. You may also choose not to provide optional information, although this may limit the ability to prepare a quotation.

8. Cookies and analytics

This website does not currently use a separate analytics or advertising profile. Your browser may store ordinary technical data needed to display pages and remember preferences. If this changes, this policy will be updated.

9. Children

This website is intended for general business enquiries and is not directed at children.

10. Changes to this policy

This policy may be updated when the website, services or legal requirements change. The latest version will be published on this page with its update date.

11. Contact

For a privacy question or request, use the project enquiry form or the email option shown on the contact section.